5.5 Apply Credit to SA's According to Specific SA Type Rules

Reference: Manage Billing Disputes Process Model - Page 3 for the associated business process diagram.

Group: Bill Completion

Actor/Role: CC&B

Description: When specifically defined, CC&B can apply any excess credit on an Excess Credit SA. Refer to 4.2.2.2 CC&B Manage Meter Charges.

Available Algorithms

•	CREDIT-XFER - This Bill Segment completion algorithm will transfer the balance of a credit SA to other SAs linked to the account.

Entities to Configure

•

SA Type

•	Adjustment Type